গণ-প্রজাতন্ত্রী বাংলাদেশ সরকার
সহকারী প্রকৌশলীর কার্যালয়, জনস্বাস্থ্য প্রকৌশল অধিদপ্তর
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(Tel: 0931-61363.e-mail.ee.sherpur@dphe.gov.bd)
‡mev cÖ`vb cÖwZkÖæwZ (Citizen’s Charter)
1.wfkb I wgkb
wfkbt wbivc` my‡cq cvwb mieivn I m¨vwb‡Ukb myweav wbwðZ Ki‡Yi gva¨‡g Rbmvavi‡Yi Rxeb hvÎvi gvb Dbœqb wgkbt cjøx I kniv‡j (Iqvmvi AvIZvaxb GjvKve¨ZxZ) mKj RbM‡Yi Rb¨ wbivc` my‡cq cvwb mieivn I ¯^v¯’¨m¤§Z m¨vwb‡Ukb e¨e¯’v wbwðZ Kiv|
2. cÖwZkÖæZ †mevmg~n
2.1 bvMwiK †mev
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µwgK bs |
‡mevi bvg |
‡mev cÖ`vb c×wZ |
cÖ‡qvRbxq KvMRcÎ Ges cÖvwß ¯’vb |
‡mevg~j¨ Ges cwi‡kva c×wZ |
‡mev cÖ`v‡bi mgqmxgv |
`vwqZ¡cÖvß Kg©KZ©vi (bvg,c`ex,†dvb I B-‡gBj) |
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(1) |
(2) |
(3) |
(4) |
(5) |
(6) |
(7) |
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1. |
cvwbi Drm ¯’vc‡bi gva¨‡g cvwb mieivn |
* IqvUmvb KwgwU KZ…©K miKvix eivÏ †gvZv‡eK ZvwjKv Aby‡gv`b| *mswkøó †Rjvi wbe©vnx cÖ‡KŠkjx KZ…©K Aby‡gvw`Z ZvwjKv Abyhvqx cvwb Drm ¯’vcb| |
*‡mev MÖnYKvixi Av‡e`bcÎ *cÖvwß ¯’vbt I‡qe mvBU/Awa`ßixq mswkøó Dc‡Rjv Kvh©vjq| |
*AMfxi bjK~c(6bs cv¤úhy³)-1500/- *Mfxi bjK~c(6bs cv¤úhy³)-7000/- * Zviv AMfxi bjK~c-2500/- * Zviv Mfxi bjK~c-7000/- * wisI‡qj- 1500/- * cÛ m¨vÛ wdëvi- 4500/- *GmGmwU/wfGmGmwU-2500/- * cwi‡kva c×wZ: e¨vsK Wªvd&U/†c-AW©vi/Pvjv‡bi gva¨‡g| |
A_© ermi |
* mswkøó †Rjvi wbe©vnx cÖ‡KŠkjx (ee.sherpur@ dphe.gov.bd) mswkøó Dc‡Rjvi mnKvix cÖ‡KŠkjx /Dc-mnKvix cÖ‡KŠkjx
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2. |
cvBc jvB‡bi gva¨‡g cvwb mieivn |
*cvBc jvBb ¯’vc‡bi ci †mev MÖnY Ki‡Z B”QzK bvMwiK KZ©„K mswkó †cŠimfv/Dc‡Rjv cwil`/BDwbqb cwil`/cwiPvjbv KwgwUi wbKU M„n ms‡hv‡Mi Rb¨ Av‡e`b `vwLj| |
*‡mev MÖnYKvixi Av‡e`bcÎ
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M„n ms‡hv‡Mi Rb¨ mswkøó ‡cŠimfv/ Dc‡Rjv cwil` / BDwbqb cwil`/ cwiPvjbv KwgwU KZ…©K wba©vwiZ wd cÖ`vb| |
03 (wZb) gvm |
* mswkøó ‡cŠimfvi †gqi * Dc‡Rjv cwil` †Pqvig¨vb * cwiPvjbv KwgwUi mfvcwZ |
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3. |
m¨vwb‡Ukb ‡mev |
*mywbw`©ó cÖK‡í ms¯’vcb _vKv mvc‡¶ nZ`wi`ª Rb‡Mvôx KZ…©K j¨vwÆb ¯’vc‡bi Av‡e`b BDwbqb/ Dc‡Rjv IqvUmb KwgwUi wbKU `vwLj| *IqvUmb KwgwU KZ…©K miKvix eivÏ †gvZv‡eK ZvwjKv Aby‡gv`b| * mswkøó †Rjvi wbe©vnx cÖ‡KŠkjx KZ…©K Aby‡gvw`Z ZvwjKv Abyhvqx m¨vwbUvix j¨vwÆb ¯’vcb| |
*‡mev MÖnYKvixi Av‡e`bcÎ| * cÖvwß ¯’vb: mswkøó Dc‡Rjv/ BDwbqb cwil`|
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miKvi KZ…©K wba©vwiZ g~‡j¨ |
A_© ermi |
*mswkøó †Rjvi wbe©vnx cÖ‡KŠkjx (ee.sherpur@dphe.gov.bd) * mswkøó Dc‡Rjvi mnKvix cÖ‡KŠkjx/Dc-mnKvix cÖ‡KŠkjx
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Pjgvb cvZv-2
cvZv-2
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µwgK bs |
‡mevi bvg |
‡mev cÖ`vb c×wZ |
cÖ‡qvRbxq KvMRcÎ Ges cÖvwß ¯’vb |
‡mevg~j¨ Ges cwi‡kva c×wZ |
‡mev cÖ`v‡bi mgqmxgv |
`vwqZ¡cÖvß Kg©KZ©vi (bvg,c`ex,†dvb I B-‡gBj) |
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(1) |
(2) |
(3) |
(4) |
(5) |
(6) |
(7) |
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4. |
cvwbi ¸YMZ gvb cix¶v |
*‡mev MÖn‡Y B”QzK bvMwiK miKvi KZ…©K wba©vwiZ wd mn mswkøó AvÂwjK cvwb cix¶vMv‡i Av‡e`b| *wba©vwiZ wdmn Av‡e`b cÖvwßi ci AvÂwjK cix¶vMv‡i `vwqZ¡cÖvß Kg©KZ©v cvwb cix¶vKi‡Y e¨e¯’v MÖnY * wba©vwiZ mg‡qi g‡a¨ †mev MÖnY Kvixi wbKU cvwb cix¶vi cÖwZ‡e`b cÖ`vb| |
* cÖvwß ¯’vb: ¯’vbxq Rb¯^v¯’¨ cÖ‡KŠkj Awa`ßi Gi AvÂwjK cix¶vMvi
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miKvi wba©vwiZ g~‡j¨ |
10(`k) Kg©w`em |
* mswkøó AvÂwjK cix¶vMv‡i `vwqZ¡cÖvß Kg©KZ©v
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5. |
cvwb mieivn I m¨vwb‡Ukb msµvšÍ Z_¨ †mev |
*cvwb mieivn I m¨vwb‡Ukb welqK Z‡_¨i Rb¨ cÖavb Kvh©vjq/ wefvMxq/ †Rjvi `vwqZ¡cÖvß KgKZ©vi wbKU Z_¨ cÖ`v‡bi Av‡e`b| *mswkøó Kg©KZ©v KZ…©K Z_¨ cÖ`vb |
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*cÖavb /wefvMxq/†Rjvi Kvh©vjq *I‡qe mvBU
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miKvi wba©vwiZ g~j¨ |
07(mvZ) Kg©w`em |
* mswkøó Kvh©vj‡qi `vwqZ¡cÖvß Kg©KZ©v (www.dphe.gov.bd)
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6. |
µq msµvšÍ Z_¨ |
* µq msµvšÍ Z_¨ PvB‡j mswkøó †Rjvi wbe©vnx cÖ‡KŠkjx KZ…©K Zv cÖ`vb| |
* mswkøó wbe©vnx cÖ‡KŠkjxi Kvh©vjq *I‡qe mvBU
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webvg~‡j¨ |
07(mvZ) Kg©w`em |
* mswkøó †Rjvi wbe©vnx cÖ‡KŠkjx (ee.sherpur@dphe.gov.bd)
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7. |
cÖvK…wZK `~‡h©vM I `~‡h©vM cieZ©xKvjxb †mev |
*cÖvK…wZK `~‡h©vM I `~‡h©vM cieZ©xKvjxb mg‡q mswkøó wefvMxq /†Rjv/Dc‡Rjv ch©v‡qi `vwqZ¡ cÖvß Kg©KZ©v KZ…©K Zvr&¶wbK fv‡e ¶q¶wZi weeiY I KiYxq wel‡q cÖavb Kvh©vj‡qi fvÛvi mv‡K©j‡K AewnZ KiY| * cÖavb Kvh©vjq KZ„©K m¤ú‡`i cÖvc¨Zv Abyqvqx Zwor e¨e¯’v MÖnb I mswkóø Kg©KZ©v‡`i AewnZKiY| |
* mswkøó wefvMxq / †Rjv / Dc‡Rjv Kvh©vjq |
webvg~‡j¨ |
Zvr¶wbK |
* ZË¡veavqK cÖ‡KŠkjx (fvÛvi mv‡K©j) *mswkøó wbe©vnx cÖ‡KŠkjx (ee.sherpur@dphe.gov.bd)
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Pjgvb cvZv-3
cvZv-3
2.2) `vßwiK †mev
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µwgK bs |
‡mevi bvg |
‡mev cÖ`vb c×wZ |
cÖ‡qvRbxq KvMRcÎ Ges cÖvwß ¯’vb |
‡mevg~j¨ Ges cwi‡kva c×wZ |
‡mev cÖ`v‡bi mgqmxgv |
`vwqZ¡cÖvß Kg©KZ©vi (bvg,c`ex,†dvb I B-‡gBj) |
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(1) |
(2) |
(3) |
(4) |
(5) |
(6) |
(7) |
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1. |
KvwiMix mnvqZv |
* cvwb mieivn I m¨vwb‡Ukb AeKvVv‡gv wbg©v‡bi ci Zv mswkøó †cŠimfv/Dc‡Rjv cwil`/BDwbqb cwil‡`i wbKU n¯—vš—i| * cvwb mieivn I m¨vwb‡Ukb AeKvVv‡gv i¶bv‡e¶Y I cwiPvjbv Kv‡h© ¯’vbxq miKvi cÖwZôvb(Dc‡Rjv cwil`/BDwbqb cwil`/†cŠimfv) mgyn‡K KvwiMix mnvqZv cÖ`vb| * ¯’vbxq miKvi cÖwZôvb mgyn KZ…©K mswkøó †Rjvi Rb¯^v¯’¨ cÖ‡KŠkj Awa`ßi Gi wbKU Aby‡iv‡ai wfwˇZ cÖ‡qvRbxq e¨em_v MÖnb| |
`vßwiK Aby‡ivacÎ
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webvg~‡j¨ |
15(c‡bi) Kg©w`em |
* mswkøó †Rjvi wbe©vnx cÖ‡KŠkjx (ee.sherpur@dphe.gov.bd) * mswkøó Dc‡Rjvi mnKvix cÖ‡KŠkjx/Dc-mnKvix cÖ‡KŠkjx
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2. |
Deposit Work wel‡q mnvqZv
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* wewfbœ cÖwZôv‡bi A_©vq‡b cvwb mieivn I m¨vwb‡Ukb e¨e¯’vi AeKvVv‡gv wbg©v‡bi Rb¨ cÖavb cÖ‡KŠkjxi Kvh©vj‡q Aby‡iva| * cÖavb cÖ‡KŠkjx KZ…©K Dchy³ Kg©KZ©v‡K wb‡`©kbv cÖ`vb| |
* cÖavb cÖ‡KŠkjxi Kvh©vjq |
* miKvi KZ…©K wba©vwiZ nv‡i Awa`ßi‡K wd cÖ`vb |
cÖwZôvb KZ…©K wba©vwiZ mgqmxgv |
cÖavb cÖ‡KŠkjx
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3. |
cÖwk¶K/ ewn:wk¶K |
* wewfbœ ms¯’v KZ…©K Av‡qwRZ cÖwk¶‡Y cÖwk¶K wb‡qv‡Mi A_ev wewfbœ wk¶v cÖwZôv‡b D”PZi wk¶v †¶‡Î ewn:wk¶K wn‡m‡e Awa`ßixq Kg©KZ©v g‡bvq‡bi Rb¨ cÖavb cÖ‡KŠkjxi Kvh©vj‡q Aby‡iva Ávcb| * cÖavb cÖ‡KŠkjx KZ…©K Dchy³ Kg©KZ©v g‡bvbqb| |
* cÖavb cÖ‡KŠkjxi Kvh©vjq |
* wba©vwiZ nv‡i m¤§vbx cÖ`vb |
07(mvZ) Kg©w`em |
*cÖavb cÖ‡KŠkjx * ¯^ ¯^ Kg©KZ©vi DaŸ©Zi KZ…©c¶ |
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4. |
I‡qemvBU msµvšÍ †mev |
* cvwb mieivn I m¨vwb‡Ukb m¤úwK©Z Z_¨vw` I‡qemvB‡Ui gva¨‡g cÖ`vb |
*I‡qe mvBU (www.dphe.gov.bd)
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webvg~‡j¨ |
Pjgvb cÖwµqv |
* ‡cÖvMÖvgvi MIS Unite. DPHE
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5. |
jvMmB cÖhyw³ AbymÜvb,M‡elbv I Dbœqb |
* ¯^í e¨‡q jvMmB cÖhyw³ AbymÜvb, M‡elYv I Dbœqb Kvh©µg m¤úv`‡bi Rb¨ wbe©vnx cÖ‡KŠkjx (R&D Division) KZ…©K Kvh©µg MÖnb| |
* wbe©vnx cÖ‡KŠkjx (R&D Division) Gi Kvh©vjq |
webvg~‡j¨ |
Pjgvb cÖwµqv |
* wbe©vnx cÖ‡KŠkjx (R&D Division) |
Pjgvb cvZv-4
cvZv-4
- Avcbvi Kv‡Q Avgv‡`i cÖZ¨vkv
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µwgK bs |
cÖwZkÖæZ/Kvw•¶Z †mev cÖvwßi j‡¶¨ KiYxq
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1. |
¯^qs m¤ú~Y© Av‡e`b Rgv cÖ`vb
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2. |
h_vh_ cÖwµqvq cÖ‡qvRbxq wdm cwi‡kva Kiv
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3. |
mv¶v‡Zi Rb¨ wba©vwiZ mg‡qi c~‡e©B Dcw¯’Z _vKv
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- Awf‡hvM cÖwZKvi e¨e¯’vcbv(GRS)
‡mev cÖvw߇Z Amš‘ó n‡j `vwqZ¡cÖvß Kg©KZ©vi mv‡L †hvMv‡hvM Kiæb| Zvi KvQ †_‡K mgvavb bv cvIqv †M‡j
wb‡gœv³ c×wZ‡Z †hvMv‡hvM K‡i Avcbvi mgm¨v AewnZ Kiæb|
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µwgK bs |
KLb †hvMv‡hvM Ki‡eb |
Kvi m‡½ †hvMv‡hM Ki‡eb |
‡hvMv‡hv‡Mi wVKvbv |
wb®úwËi mgqmxgv
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1. |
`vwqZ¡cÖvß Kg©KZ©v mgvavb w`‡Z bv cvi‡j |
cÖavb cÖ‡KŠkjxi Kvh©vjq KZ©„K g‡bvbxZ Kg©KZ©v
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cÖavb cÖ‡KŠkjxi Kvh©vjq |
wZb gvm |
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2. |
Awf‡hvM wb®úwËi `vwqZ¡cÖvß Kg©KZ©v wbw`©ó mg‡q mgvavb w`‡Z bv cvi‡j |
cÖavb cÖ‡KŠkjxi Kvh©vjq KZ©„K g‡bvbxZ Kg©KZ©v |
cÖavb cÖ‡KŠkjxi Kvh©vjq |
GK gvm |
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3. |
Avwcj Kg©KZ©v wbw`©ó mg‡q mgvavb w`‡Z bv cvi‡j |
cÖavb cÖ‡KŠkjxi Kvh©vjq KZ©„K g‡bvbxZ Kg©KZ©v |
cÖavb cÖ‡KŠkjxi Kvh©vjq |
wZb gvm |
পরিকল্পনা ও বাস্তবায়নে: মন্ত্রিপরিষদ বিভাগ, এটুআই, বিসিসি, ডিওআইসিটি ও বেসিস
কারিগরি সহায়তায়:
